May 20, 2024

THE POWER OF SOCIAL SKILLS

THE POWER OF SOCIAL SKILLS

This is a 4 hour Public Course aimed for Hospitality Industry Frontliners. Participants are taught the important values of Social Skills and how to apply this knowledge in Customer Services

MODULES

  1. Our True Values
  2. Behaviour Styles
  3. Communication via Social Skills
  4. The Social Values in Customer Services
  5. Problem Solving via Social Skills