CUSTOMER SERVICES SKILLS
PRICE : RM 1100 @ 2 Days
(Max : 20 pax / company)
MODULES
- The Power of Social Skills
- Communication Skills
- Grooming & Office Etiquettes
- Telephone Etiquettes
- Customers Concerns
HOSPITALITY ENGLISH FOR FRONT-LINERS
PRICE : RM 11900 @ 16 hours
(Max : 20 pax / company)
This is a 16 hour Public Course stretched over 4 Days at 4 hrs/day aimed for Hospitality Industry Frontliners. Participants are taught the use of properly structured English language during communication
MODULES :
PART 1 (8 Hours)
- Day1 : Hospitality English
- Day2 : Product Knowledge
PART 2 (8 Hours)
- Day1 : Service Communication
- Day2 : Calls & Complaints
STRATEGIC BUSINESS PLANNING
PRICE : RM 30,000 @ 3 Days
(Max : 20 pax / company)
This course is formulated for owners and CEOs of businesses.
- 3 Days Program
- HRDF Claimable
- HRDF Registered Trainers
THE FOUNDATION OF LEADERSHIP SKILLS
PRICE : RM 30,000 @ 4 Days
(Max : 20 pax / company)
This is a 30 hour course, aimed at companies who wish to foster leadership skills practiced by all staff members in the organization.
MODULES
- The Power of Social Skills
- Communication Skills
- Leadership Skills
- Emotional Management
- Sexual Harassment Prevention
