CU 1 : Tour Job Assignment Acceptance
TOUR JOB ASSIGNMENT ACCEPTANCE COMMUNICATE WITH CUSTOMER Note : Ensure customer communication conducted according to the Code of Ethics Ensure
Read moreTOUR JOB ASSIGNMENT ACCEPTANCE COMMUNICATE WITH CUSTOMER Note : Ensure customer communication conducted according to the Code of Ethics Ensure
Read moreTOUR ARRANGEMENT RECONFIRMATION 1 VERIFY TOUR ITINERARY Note : Ensure Tour itinerary contents are confirmed 2 ACQUIRE UP-TO-DATE INFORMATION Note
Read moreTOURIST ARRIVAL EXECUTION 1 PRE ARRIVAL ACTIVITIES 1.a RE-CHECK TOUR ITINERARY Tour itinerary is a piece of information about the
Read moreTOUR COMMENTARY DELIVERY Tour commentary delivery shall be performed in a precise manner following the norms using pre-set procedures in
Read moreTOUR ITINERARY EXECUTION A Tour Guide need to execute tour itinerary arrangement in a smooth manner so that the Tourist
Read moreANALYZE RELEVANT HEALTH, SAFETY, SECURITY AND EMERGENCY HANDLING Guest safety is the responsibility of a tour agent, tour guide and
Read moreTOURIST DEPARTURE EXECUTION A competent Tourist Guide is able to perform plan tourist departure arrangement, inform tourist in advance of
Read moreCUSTOMISED TOURIST SERVICES EXECUTION 1 Analyse customised tourist service arrangement information 2 Purpose of obtaining customised service arrangement information Source
Read moreTOUR PAYMENT ARRANGEMENT 1 ASSESS TOUR PAYMENT ARRANGEMENT INSTRUCTION 1a What is voucher? A voucher is a Cash Value documents for
Read moreOPTIONAL TOURS EXECUTION 1 IDENTIFY OPTIONAL TOURS SUITABILITY FOR TOURIST Free and easy time for tourist according to tour itinerary
Read moreINTRODUCTION: A Tourist Guide needs to prepare Post tour report containing the scope of tour reports so that tour activities
Read more