City Guide JPK Modules

TOUR JOB ASSIGNMENT ACCEPTANCE WORK ACTIVITIES 1.COMMUNICATE WITH CUSTOMER Your customer in this lesson means your job provider, also the

TOUR ARRANGEMENT RECONFIRMATION WORK ACTIVITIES : 1 VERIFY TOUR ITINERARY Ensure Tour itinerary contents are confirmed 2 ACQUIRE UP-TO-DATE INFORMATION

TOURIST ARRIVAL EXECUTION 1 PRE ARRIVAL ACTIVITIES 1.a RE-CHECK TOUR ITINERARY Tour itinerary is a piece of information about the

TOUR COMMENTARY DELIVERY Tour commentary delivery shall be performed in a precise manner following the norms using pre-set procedures in

TOUR ITINERARY EXECUTION A Tour Guide need to execute tour itinerary arrangement in a smooth manner so that the Tourist

ANALYZE RELEVANT HEALTH, SAFETY, SECURITY AND EMERGENCY HANDLING Guest safety is the responsibility of a tour agent, tour guide and

TOURIST DEPARTURE EXECUTION A competent Tourist Guide is able to perform plan tourist departure arrangement, inform tourist in advance of

CUSTOMISED TOURIST SERVICES EXECUTION 1 Analyse customised tourist service arrangement information 2 Purpose of obtaining customised service arrangement information Source

TOUR PAYMENT ARRANGEMENT 1 ASSESS TOUR PAYMENT ARRANGEMENT INSTRUCTION 1a    What is voucher? A voucher is a Cash Value documents for

OPTIONAL TOURS EXECUTION 1 IDENTIFY OPTIONAL TOURS SUITABILITY FOR TOURIST Free and easy time for tourist according to tour itinerary

INTRODUCTION: A Tourist Guide needs to prepare Post tour report containing the scope of tour reports so that tour activities