Week 1B : The Polite Form of speech

Hospitality English Program


This lesson is about offering and approaching guests using

  • polite form of speech – would you like, could you please
  • Plural subject, simple verbs and continuous verbs

Duration : 90 minutes

Learning Outcome

At the end of this lesson, you must be able to :

  • Use the polite form ‘would you like’ and ‘could you please’
  • Identify Plural Subject and know how to match it with Simple or Continuous Verb
  • Identify and use Simple Present Verb in Question and Answer
  • Identify and use Present Continuous Verb in Question and Answer

Exercise 1b : Hospitality English Communication

Change the following sentences into polite form :

  1. What do you want to eat ? What would you like to eat Sir?
  2. What time do you want a wake up call? What time would you like a wake up call?
  3. Where do you want to sit ? Where would you like to sit Sir?
  4. How many orange juice do you want? How many orange juice would you like to have Sir?
  5. How do you want to pay? How would you like to pay Sir?
  6. Can I help you ? May I help you?
  7. Can you sign here? Could you please sign here Sir?
  8. Can you call us back? Could you please call us back Sir?
  9. Can I take your passport? May I have your passport?
  10. Can you tell me? Could you please tell me?

Using subject I and You, write 10 present sentences (using instruction in bracket) about :

My daily work activities

  1. (simple verb) Q : What do you do everyday?
  2. (simple verb) A : I go to work
  3. (simple verb) Q : What time do you go there?
  4. (simple verb) A : Usually I go there about 7 am
  5. (cont verb) Q : Are you going there tomorrow?
  6. (cont verb) A : Certainly, I am going there tomorrow
  7. (adjective) Q : Are you happy to work there?
  8. (adjective) A : Yes, indeed I am very happy
  9. (prep / noun) Q : Are you on holidays now?
  10. (prep / noun) A : Oh no, I am not on holidays anymore


1. In Simple Present Tense

  • A Plural subject combines directly with a Simple Plural Verb, eg : I go
  • In a Question, Use ‘do’ before a subject, followed by a simple verb, eg : Do you go?

2. In Present Continuous Tense

  • I is used with ‘am’ followed by a continuous verb, eg : I am going
  • You is used with are followed by a continuous verb, eg : You are going
  • The position of ‘am’ and ‘are’ are reversed in Question, eg : Are you going? Am I going?

3. In sentences using an adjective or preposition, the use of am and are is similar to continuous verb, eg : I am happy, You are happy, Am I Happy? Are you happy?

4. Common errors to avoid : I am go, I going, Are you go? Do you going? Do you happy?

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