
Hospitality English Program
Introduction
This lesson is about offering and approaching guests using
- polite form of speech – would you like, could you please
- Plural subject, simple verbs and continuous verbs
Duration : 90 minutes
Learning Outcome
At the end of this lesson, you must be able to :
- Use the polite form ‘would you like’ and ‘could you please’
- Identify Plural Subject and know how to match it with Simple or Continuous Verb
- Identify and use Simple Present Verb in Question and Answer
- Identify and use Present Continuous Verb in Question and Answer
Exercise 1b : Hospitality English Communication
Change the following sentences into polite form :
- What do you want to eat ? What would you like to eat Sir?
- What time do you want a wake up call? What time would you like a wake up call?
- Where do you want to sit ? Where would you like to sit Sir?
- How many orange juice do you want? How many orange juice would you like to have Sir?
- How do you want to pay? How would you like to pay Sir?
- Can I help you ? May I help you?
- Can you sign here? Could you please sign here Sir?
- Can you call us back? Could you please call us back Sir?
- Can I take your passport? May I have your passport?
- Can you tell me? Could you please tell me?
Using subject I and You, write 10 present sentences (using instruction in bracket) about :
My daily work activities
- (simple verb) Q : What do you do everyday?
- (simple verb) A : I go to work
- (simple verb) Q : What time do you go there?
- (simple verb) A : Usually I go there about 7 am
- (cont verb) Q : Are you going there tomorrow?
- (cont verb) A : Certainly, I am going there tomorrow
- (adjective) Q : Are you happy to work there?
- (adjective) A : Yes, indeed I am very happy
- (prep / noun) Q : Are you on holidays now?
- (prep / noun) A : Oh no, I am not on holidays anymore
Conclusion
1. In Simple Present Tense
- A Plural subject combines directly with a Simple Plural Verb, eg : I go
- In a Question, Use ‘do’ before a subject, followed by a simple verb, eg : Do you go?
2. In Present Continuous Tense
- I is used with ‘am’ followed by a continuous verb, eg : I am going
- You is used with are followed by a continuous verb, eg : You are going
- The position of ‘am’ and ‘are’ are reversed in Question, eg : Are you going? Am I going?
3. In sentences using an adjective or preposition, the use of am and are is similar to continuous verb, eg : I am happy, You are happy, Am I Happy? Are you happy?
4. Common errors to avoid : I am go, I going, Are you go? Do you going? Do you happy?